Cookie Policy
Last Updated: March 2025
At durexanvia, we use tracking technologies to help our website function properly and improve your experience. This policy explains what these technologies are, how we use them, and what choices you have. We believe in being straightforward about how our site works and what data gets collected when you visit us.
What Are Cookies?
Cookies are small text files that websites place on your device when you browse. They're basically little notes that help the site remember things about your visit. Some stick around for years, others disappear the moment you close your browser.
Think of them as bookmarks that websites create automatically. When you come back, the site reads these bookmarks to recall your preferences or recognize that you've been there before.
We also use similar technologies like web beacons (tiny invisible images) and local storage (a more modern way to save information in your browser). They all serve similar purposes but work slightly differently under the hood.
How We Use Tracking Technologies
Our website uses these technologies for several reasons. Some are absolutely necessary to make the site work at all, while others help us understand how people use our financial automation platform and where we can make improvements.
Essential Cookies
These keep the website functioning. Without them, you wouldn't be able to navigate between pages, access secure areas, or use basic features. They're the foundation that everything else builds on. We can't really give you the option to disable these because the site simply wouldn't work.
Functional Cookies
These remember choices you make to give you a better, more personalized experience. Things like your preferred language, region settings, or interface preferences. They don't track what you do on other websites, just how you've customized your experience on ours.
Analytics Cookies
These help us understand how visitors interact with our website by collecting information about which pages get viewed, how long people stay, and where they click. All this data is aggregated, which means we see patterns rather than tracking individual people. It helps us figure out what's working and what needs improvement.
Marketing Cookies
These track your journey across our site to build a picture of your interests. We use this to show you relevant content and measure how effective our campaigns are. They might also limit how many times you see an advertisement and help us understand whether our marketing efforts are reaching the right people.
Specific Cookies We Use
Here's a breakdown of the actual cookies you'll encounter on durexanvia.com. We've tried to be as transparent as possible about what each one does and how long it sticks around.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | Maintains your session while browsing | Session | Essential |
| user_preferences | Stores your interface settings | 1 year | Functional |
| analytics_token | Tracks page views and interactions | 2 years | Analytics |
| campaign_ref | Measures marketing effectiveness | 90 days | Marketing |
| consent_status | Records your cookie preferences | 1 year | Essential |
Third-Party Cookies
Sometimes cookies come from services we use rather than directly from us. For example, if we embed a video or use an analytics platform, those providers might set their own cookies.
We work with several third-party services that help us deliver content, analyze traffic, and manage our marketing. These partners have their own privacy policies, and we encourage you to review them. We try to work only with reputable companies that respect user privacy.
Analytics Partners
We use analytics services to understand how people find and use our website. These tools collect information like your IP address, browser type, pages visited, and time spent on each page. The data helps us improve our content and make the site more useful.
The information collected is aggregated and anonymized wherever possible, which means it's combined with data from other users to show us trends rather than individual behavior.
Managing Your Cookie Preferences
You have control over how cookies work on your device. Most browsers let you refuse cookies entirely or delete existing ones. Just know that blocking essential cookies will probably break parts of the website.
Browser Controls
- Open your browser settings or preferences menu
- Look for the privacy or security section
- Find cookie or site data settings
- Choose your preferred level of cookie acceptance
- You can usually view and delete individual cookies from here too
Each browser handles this differently, so the exact steps vary. Most modern browsers have pretty detailed controls that let you block third-party cookies while allowing first-party ones, or set exceptions for specific websites.
If you use multiple devices or browsers, you'll need to set your preferences separately for each one. Cookie settings don't sync across different browsers or devices automatically.
Data Retention and Your Rights
We don't keep cookie data forever. Different types of information have different retention periods based on their purpose and legal requirements.
Session cookies disappear when you close your browser. Persistent cookies stick around for the duration specified in our cookie table above. You can delete them manually at any time through your browser settings.
Analytics data is typically aggregated and anonymized after a certain period, making it impossible to link back to individual users. Marketing cookies are usually refreshed or deleted after 90 days unless you interact with our site again.
Your Data Rights
Under Australian privacy laws, you have certain rights regarding your personal information. You can request access to data we've collected, ask us to correct inaccurate information, or request deletion of your data in certain circumstances.
For cookies specifically, your primary control is through browser settings. But if you have questions about what data we've collected or want to exercise your privacy rights, reach out to us using the contact information below.
Updates to This Policy
We review and update this policy periodically as our practices evolve or regulations change. When we make significant changes, we'll update the date at the top of this page.
If we start using cookies in fundamentally different ways, we'll notify you through a banner on our website or via email if you have an account with us. We won't make changes that reduce your rights under this policy without giving you notice and an opportunity to respond.
We recommend checking back occasionally to stay informed about how we're using cookies and protecting your privacy. It's not the most exciting reading material, but it's worth staying up to date.
Questions About Our Cookie Use?
If something in this policy isn't clear or you have specific questions about our data practices, we're here to help. Privacy matters, and we take your concerns seriously.
durexanvia Financial Automation
Settlement City Shopping Center, Kove Lounge
Panthers Port Macquarie, 1 Bay St
Port Macquarie NSW 2444, Australia
Phone: +61 755 241 444
Email: info@durexanvia.com